Sunday, April 15, 2007

A Dent

I made a pretty solid dent in the backorder today and sent out about 1/3 of the icons that I had pending. A few more days like this (where it's raining non-stop and I'm stuck inside) and the backorder will go away very quickly.

A few of you have rather large orders (3-5+ icons). Because of how long it can take to complete the entire set, let me know if you'd prefer to have the icons delivered as I complete each one. A few of you have already contacted me about this...no need to email again if we've already discussed this.

And once again- a big thanks to all of you who have shown infinite patience as I work through all this. As always, never hesitate to drop me a line if you have any questions.

Saturday, April 07, 2007

More pointless delays

Sorry, but once again the gods have interfered and decided to delay my Iconize Me work even further. My graphics tablet pen decided to stop functioning the other day. Without the pen, I can't draw the orders. I ordered a new one that evening, but it was past their shipping deadline. And now with the weekend here, it look like it will be at least Monday before it arrives.

As always, please feel free to email me with any questions or concerns: paulsahner@gmail.com

Wednesday, April 04, 2007

Orders and Delays

Hi Everyone,

I'd like to thank all my customers for their patience right now as I work through some delays. Currently, my workload is only allowing me 1-2 days per week when I am able to work on Iconize Me orders- which simply isn't enough to get all orders out within the standard "2-week" period.

I know some of you have been waiting a while- I really am sorry.

I can understand how frustrating it can be to purchase something blindly on the internet. If you are uncomfortable with waiting any more I would be more than happy to issue a full refund at your request. Otherwise, just hang tight, and I promise to get everyone's icons done. If you're under a time constraint and actually need the illustrations for whatever reason (as a gift, etc)- Please email me and I'll see what I can do about expediting your order.

Things will calm down for me in May and I'll be able to devote a lot more time to getting everything complete.

Again, thank you everyone for your orders and patience. If you have any questions, don't hesitate to email me.