Wednesday, August 09, 2006

Big problems

IMPORTANT, PLEASE READ:
So last night my computer bit the big one. It seems the logic board, video card and main hard drive all died. It's a big inconvenience...But not the worst thing that could happen. I have several backup HDs with most of my data- My last backup was July 11th, so that's where I'm starting off again. Luckily the ONLY thing I'm working on during this summer is Iconize Me...I don't have any big projects lost.

So what does this mean? Well, right now I'm working on my powerbook- hooked up to a larger display so I don't strain anything. I have my July 11th backup connected to that- everything seems to be fine...But this is where you come in.

Any order placed AFTER JULY 11th is LOST. I will be going through my PayPal records and seeing how many of them I can recover without having any of my customers be bothered. Essentially, if you placed an order with a URL- I can recover it. If, however, you emailed me the photo, I will require you to email the photo again. If you'd like to do so before I contact you- feel free: paul@dv-graphics.com Just include a copy of your PayPal transaction number.

Now, aside from recovering lost orders, I am significantly slowed down in my work because of this. I know a lot of orders are already delayed...and this will only make things worse. I apologize. The majority of this is beyond my control. If you don't mind waiting, I assure you, everyone who has ordered an icon will get it completed. I just cannot quote a time frame right now. If you are not comfortable with this, please let me know and I will issue a full refund, no questions asked, and your order will be cancelled.

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